FAQ

Where do you ship?

To addresses in the United States. We don't ship to Canada or other countries yet.

How long does delivery take?

Orders ship within 2–5 business days of purchase. Delivery usually takes 2–7 business days after that. Shipping is always free. If we can't ship in time, we'll email you with the option to cancel for a full refund.

Can I return my order?

All sales are final, so we can't accept returns for a change of mind. If an item arrives damaged, defective, incomplete or not as described, we'll help you find a remedy. See Shipping & Returns for details.

What if my order arrives damaged?

Email support@tuckhush.shop with photos of the item, the damage, the box and its label: within 7 days of delivery for shipping damage, or within 30 days for missing parts or a manufacturing defect. Please don't assemble a damaged piece, and keep the packaging. We review each claim in good faith and work with you and our supplier to find a remedy, such as replacement parts or a replacement. Refunds are at our discretion, except where the law requires otherwise. Damage after delivery, such as from assembly or accidents, isn't covered.

Can I cancel my order?

Yes, for a full refund, as long as it hasn't shipped yet. Email support@tuckhush.shop as soon as possible.

Will the Slim Flip Shoe Cabinet fit my entryway?

It's made for tight spots. It sits nearly flat against the wall, so it fits behind a door or down a narrow hallway, and it still holds about 9 pairs, three per drawer, depending on shoe size. The exact measurements are on the product page if you want to check your space.

Does the cabinet need assembly?

Yes. It ships flat with hardware included. We recommend anchoring it to the wall.

Do the slat panels soundproof a room?

No. They absorb echo and reverberation inside the room, which makes voices and music sound clearer. They don't stop noise traveling through walls.

How do I install the panels?

Mount them with construction adhesive, finishing nails or screws. You can trim them to length with a fine-tooth saw. Panel sizes and how much wall each pack covers are listed on the product page.