Shipping policy

Shipping Policy

Last updated: September 26, 2026

Where we ship
We ship to addresses in the United States, including APO/FPO addresses where the carrier allows. We don't ship to Canada or other countries yet.

Shipping cost
Shipping is free on every order, with no minimum.

Processing time
Orders ship within 2–5 business days of purchase. Orders placed on weekends or US holidays begin processing the next business day.

Delivery time
Most orders arrive 3–7 business days after dispatch. Delivery dates are estimates and can be affected by carrier delays, weather or high-volume periods.

Tracking
You'll get a tracking link by email as soon as your order ships.

Multiple boxes
Large items such as cabinets and wall panels may ship in separate boxes and arrive on different days. Please wait for all boxes before starting assembly.

Delayed orders
If we can't ship your order within the time stated above, we'll email you before that time runs out with a new estimated ship date and the option to cancel for a full refund. Refunds for cancelled orders are issued within 7 business days.

Lost or late orders
If your tracking hasn't updated for 10 days, or your order hasn't arrived within 15 business days of purchase, email support@tuckhush.shop and we'll track it down, reship it or refund you.

Address accuracy
Please make sure your shipping address is correct at checkout. If an order is returned to us because of an incorrect or incomplete address, contact us and we'll arrange to reship it. Additional shipping costs may apply.

Damaged on arrival
Check the boxes before you open them. If an item arrives damaged, see our Shipping & Returns page for how to make a claim under our arrival guarantee.

Questions
support@tuckhush.shop