Refund policy
All sales are final. Because our furniture and wall panels are large items shipped directly to you, we don't accept returns or exchanges for change of mind, colour preference or fit. Please check product dimensions before ordering.
Arrival guarantee. If your order arrives damaged, defective, incomplete or not as described, we'll make it right with replacement parts, a replacement item, a partial refund or a full refund. You usually won't need to send anything back, and if we do need the item returned, we pay for it.
- Shipping damage or wrong item: email us within 7 days of delivery.
- Missing parts or defects: email us within 30 days of delivery.
- Include your order number and photos of the item, box and label.
Cancellations. Cancel any time before your order ships for a full refund.
Lost or late orders. If tracking hasn't updated in 10 days, or your order hasn't arrived within 15 business days, we'll track it down, reship it or refund you.
Approved refunds go back to your original payment method within 7 business days. Contact: support@tuckhush.shop. Nothing here limits your rights under federal or state law.