Terms of service

Terms of Service

Last updated: September 26, 2026

1. About these terms
tuckhush.shop is operated by Aaron Winterburn ("we", "us", "our"). By visiting the site or placing an order, you agree to these Terms of Service, our Shipping & Returns policy, our Refund Policy and our Privacy Policy. If you don't agree, please don't use the site.

2. Eligibility
You must be at least 18, or the age of majority where you live, to place an order. We currently ship only to addresses in the United States.

3. Products and descriptions
We work to show our products accurately, including dimensions, finishes and capacity. Colours can look different on different screens, and wood grain, finish and size may vary slightly within manufacturing tolerances. Capacity figures, such as pairs of shoes, are estimates and depend on the size of the items stored. Please check dimensions before you order.

4. Prices and payment
Prices, taxes and any fees are shown at checkout. We may change prices at any time, but changes won't affect orders already confirmed. If a product is listed at an obviously incorrect price because of an error, we may cancel the order and refund you in full. Payment is taken at checkout through Shopify's secure payment processing.

5. Orders
Your order is an offer to buy. We may refuse or cancel any order, including for suspected fraud, a pricing error or lack of stock. If we cancel an order after you've paid, we'll refund you in full.

6. Shipping
Shipping times and terms are described on our Shipping & Returns page. Delivery dates are estimates not guarantees. Risk of loss passes to you on delivery. 

7. Returns, refunds and remedies
All sales are final, except as described in our Refund Policy and arrival guarantee. Any refund, replacement, exchange or other remedy is offered at our sole discretion, except where a refund, repair or replacement is required by applicable law.

8. Assembly and safe use
Most products require assembly. Follow the included instructions, and anchor tall or freestanding furniture to the wall with the anti-tip hardware provided. Don't exceed stated load limits. We aren't responsible for damage or injury caused by incorrect assembly, misuse, overloading or modification.

9. Intellectual property
All content on this site, including text, photos, graphics and logos, belongs to us or our licensors. You may not copy, reproduce or use it for commercial purposes without our written permission.

10. Reviews and submissions
If you submit a review, photo or other content, you confirm it's your own and accurate, and you give us a non-exclusive, royalty-free right to use, display and share it in connection with our store. We may remove content at our discretion.

11. Prohibited use
You agree not to use the site for anything unlawful, fraudulent or harmful. That includes interfering with its security, scraping it, or submitting false information or orders.

12. Third-party services
The site may link to or rely on third-party services, such as payment processors and shipping carriers. We aren't responsible for their content, policies or performance.

13. Disclaimers
Except as expressly stated in these terms or our policies, and to the extent permitted by law, the site and products are provided "as is" without warranties of any kind, express or implied.

14. Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential damages. Our total liability for any claim relating to a product or order is limited to the amount you paid for that order.

15. Indemnity
You agree to indemnify us against claims arising from your breach of these terms or your misuse of the site or our products.

16. Your legal rights
Nothing in these terms limits or waives any rights you have under federal law or the consumer protection and warranty laws of your state. If any part of these terms is found unenforceable, the rest remains in effect.

17. Governing law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, without affecting any mandatory consumer protections of the place where you live.

18. Changes
We may update these terms at any time by posting a new version on this page. Changes apply to orders placed after the update.

19. Contact
Questions about these terms: support@tuckhush.shop